Frequently Asked Questions

Please read our FAQ before sending us a message.

Before you place your order

How much does shipping cost?

Shipping costs will vary depending on the shipping destination and the number of items that you purchase

How long will it take to ship my order?

Orders typically ship within 5-20 business days. Shipping times vary based on the product and destination.

To view estimated shipping times for your orders, please visit the Track Your Order page https://tashirt.com/track-order/. You can track your package’s delivery progress at any time from this area.

We’re actively following developments concerning the COVID-19 outbreak. Our top priority is to continue providing uninterrupted service to you and our seller community. As we do our best to adapt to emerging guidelines from governments and public health organizations, you may experience delays in your orders.

What are the sizing specs of my order?

You can access our sizing guide, which includes all of the sizing information for different brands and products here: https://www.TAshirt.com/sizes

I’m having issues placing an order.

We’re sorry to hear that you’re unable to place an order. Please contact Customer Service https://www.tashirt.com/contact and we will work on resolving the issue as quickly as possible.

Order status questions

What is the status of my order?

You can keep track of your order at any time by visiting https://tashirt.com/track-order/

I need help with a late order.

Orders from our store vary by shipping location

If your order has not arrived after 30 business days, please contact customer service at https://www.tashirt.com/contact.

You can keep track of your order at any time by visiting https://www.tashirt.com/orders/track.

My tracking number isn’t working.

Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

Modifying or changing an order

I’d like to modify my order.

Because our orders are custom produced, we offer address changes for a short period of time after your order is placed. To see if your order is still eligible to be changed, visit https://tashirt.com/track-order/

I’d like to cancel my order.

Because our orders are custom produced, we offer order cancellations for a short period of time after your order is placed. To see if your order still qualifies for cancellation, visit https://tashirt.com/track-order/.

My order is missing or defective.

We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can file a claim at https://www.Tashirt.com/contact/claim to request a replacement

Send us an email

email: [email protected]